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Gaming should be a source of fun, not anxiety. We are committed to ensuring you can always play safely and responsibly.

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Our Responsible Gaming Tools

Zeed Buzz provides a range of effective tools to help keep you safe — available to use anytime you need them.

Deposit Limit Settings

Set a daily, weekly, or monthly deposit limit. Once a limit is in place, any increase requires a 24-hour waiting period — for your own protection.

Session Time Limit

Set your own session time limits. Once the time is up, Zeed Buzz will automatically alert you and log you out.

Self-Exclusion Feature

If you'd like to take a break from the platform for a set period, use the self-exclusion option. You can choose anywhere from 7 days to a permanent exclusion.

Setting a Loss Limit

Once you hit a set loss amount, your session will end automatically — protecting you from significant losses in a single sitting.

Reality Check

At regular intervals, Zeed Buzz will show you how long you've been playing and how much (in BDT) you've spent — stay informed.

Professional Support

Our trained support team is available around the clock, every day of the week. If you need help, reach out for immediate assistance.

What Is Responsible Gaming?

Responsible gaming means treating gaming as a leisure activity and ensuring it does not negatively impact your financial, mental, or family life. Zeed Buzz Believes that responsible gaming is not just a policy — it is part of our culture.

We continuously work to build a culture of responsible gaming on our platform. When gaming shifts from enjoyment to compulsion, problems arise. At Zeed Buzz, we're ready to help you recognize that moment and guide you in the right direction.

Gaming should be a positive, healthy, and safe experience for every player. That is why we encourage all our users to make regular use of our responsible gaming tools.

Please note: Gaming is for entertainment, not a source of income. Always play with money you can afford to lose without it affecting your daily life.

Recognise the Signs of a Problem

Gaming addiction develops gradually and often goes unnoticed. The signs below may indicate that you need to pay more attention to responsible gaming:

  • You are spending beyond your set budget and playing more to try to recover your losses.
  • You are spending more time gaming and less time with family and friends.
  • Feeling restless or irritable when not gaming.
  • Neglecting work, studies, or family responsibilities to play.
  • Hiding your gaming from others or being dishonest about it.
  • Tried to stop playing but couldn't.
  • Gambling with borrowed funds or money taken from others.
  • Experiencing sleep problems, anxiety, or depression.
Warning: If you recognise any of the signs above in yourself, please contact our support team immediately. Taking action quickly is what matters most.

How to Set Limits

Using the responsible gaming tools on Zeed Buzz is simple. Just follow the steps below:

  • 1
    Log In to Your Account

    Log in to your Zeed Buzz account and go to the Profile section.

  • 2
    Open the "Responsible Gaming" Section

    Click on the "Responsible Gaming" menu in your Account Settings.

  • 3
    Choose your preferred limit

    Deposit limit, loss limit, session time, or self-exclusion — choose whichever suits your needs.

  • 4
    Confirm Limit

    Save your preferred limit. Limits take effect immediately.

  • 5
    Review Regularly

    Review your gaming habits every month and adjust your limits as needed.

Available Limit Types

The following limits can be set for responsible gaming on Zeed Buzz:

Limit Type Description Active Period Status
Daily Deposit Limit Maximum deposit amount per day Instant Available
Weekly Deposit Limit Maximum deposit amount per week Instant Available
Monthly Deposit Limit Maximum deposit amount per month Instant Available
Loss Limit Automatic Stop on Reaching Loss Threshold Instant Available
Session Time Limit Session Time Control Instant Available
Short-Term Break Break from 24 hours to 30 days Instant Available
Self-Exclusion Exclusion from 6 months to permanent Instant Available

Self-Assessment Test

Ask yourself the questions below. If you answer "yes" to more than one, consider reaching out to us for support.

Have you ever spent more than your planned budget?

Have you placed bigger bets trying to win back money you have lost?

Has gaming caused strain in your relationships with family or friends?

Have you ever skipped work or studies to spend time gaming?

Have you tried to stop gaming but failed?

Do you feel restless or anxious when you're not gaming?

Need Support? If you answered yes to two or more of the questions above, please reach out to our responsible gaming team. We will support you confidentially and without judgement.

Minor Protection

Zeed Buzz is strictly an adult gaming platform. Use by anyone under the age of 18 is absolutely prohibited. As part of our commitment to responsible gaming, we actively work to protect minors.

  • Age verification is mandatory at registration and is thoroughly checked as part of the KYC process.
  • Suspicious accounts are verified immediately and suspended where necessary.
  • If minors are present in your household, enable parental controls on your device.
  • Never share your login credentials with anyone — especially children.
For Parents: If your child has accidentally registered on our platform, please notify our support team immediately. We will act swiftly and delete all associated data.

FAQ

For short-term breaks, your account will be reactivated automatically once the set period ends. However, for long-term self-exclusion (6 months or more) or permanent exclusion, you will need to contact our support team to reactivate your account and must wait a minimum of 6 months.

Yes, limits can be increased. However, for security reasons, there is a 24–48 hour waiting period after a request to increase a limit. Decreasing a limit, on the other hand, takes effect immediately. This policy helps protect you from making impulsive decisions.

Yes, all responsible gaming tools and support services on Zeed Buzz are completely free of charge. You can reach our trained support team at any time.

The Reality Check is an automatic reminder that, once activated, displays a message at set intervals (e.g., every 30 minutes) showing how long you have been playing and how much BDT you have spent. You can then decide whether to continue playing or stop.

Yes. If a family member is concerned, they can contact our support team directly. We will provide the highest level of assistance while maintaining full confidentiality.

Page Content

Need Help?

Our responsible gaming specialist team is available 24/7, seven days a week.

Contact Us by Email:

Quick Tips

  • Set a budget before you play and stick to it.
  • Avoid playing when you are drinking or feeling stressed.
  • Do not chase your losses.
  • Take regular breaks and spend quality time with your family.
  • Don't treat gaming as a way to earn money.

Useful Pages

Your Gaming Health Check

The first step to responsible gaming is knowing yourself. The information below will help you stay aware.

Signs of Healthy Gaming

Enjoying gaming as entertainment, not as a source of stress.

Playing within your set budget and time limits.

You are giving proper time to family, work, and your social life.

You can accept losses calmly and move on.

You can stop playing at any time.

Warning Signs

You are repeatedly going over your budget.

You keep trying to chase and recover money you have lost.

Unable to stop gaming.

Your relationships with family and friends are suffering.

Gaming with borrowed money.

Today Responsibly Get Started

Join Zeed Buzz and enjoy yourself in our safe, responsible gaming environment. Keeping you protected is our commitment.

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